Filter
Top Products
Special offers from our partners!
Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
Troubleshooting
If the grill fails to light:
1. Turn gas off at source and turn control knobs
to "OFF". Wait at least 5 minutes for gas to
clear, and then retry
2. If your grill still fails to light, check the gas
supply and connections. Ensure gas supply is
turned on (turn counterclockwise), there is
gas in the tank, and the regulator is properly
seated in the tank valve.
3. Repeat lighting procedure. If your grill still
fails to light, turn the gas off at the source,
turn the control knobs to "OFF", and check
the following:
4. Check that the end of each burner tube is
properly located over each valve orifice.
[] Obstruction in Gas Line
Correction: Detach regulator hose assembly. Do
not smoke! Open all control knobs at the same
time to "Hi". Close all burner control knobs to
"OFF" and reattach the regulator hose assembly
to the grill.
[] Plugged Orifice or Burner Tube Obstruction
Correction: Remove burners from grill and clean
following the burner cleaning instructions later in
this manual. Observe valve orifice to be sure
there is no obstruction visible.
[] If an obstruction is suspected in Gas Valve or
Manifold, call the Customer Support Center.
[] Misalignment of Igniter and Burner
Correction: Check for proper position of the
electrode tip. The gap between the electrode tip
and burner should be approximately 3/16 of an
inch. Adjust if necessary. With the gas supply off
and all control knobs set to "OFF" press the
electric igniter button and check for the presence
of a spark at the electrode.
[] Disconnected Electric Wires
Correction: Inspect the electronic igniter (see
Parts List) found behind the control panel.
Connect loose electric wires to ignition assembly.
[] Weak AA Battery
Correction: Unscrew the igniter cap and replace
the battery,
Do not dispose of batteries in fire! Batteries may
explode or leak,
[]
[]
[]
[]
[]
[]
[]
[]
[]
If the grill still does not light you may need to
reset the flow limiting valve in your LP tank.
Note: This procedure should be done every time
a new LP gas tank is connected to your grill,
Follow the steps below to reset the flow
limiting device,
Turn LP gas tank valve "OFF".
Disconnect the regulator assembly from LP Gas
tank.
Open all burner control knobs to "Hi" at the
same time.
Close all burner control knobs to "OFF"
Let the LP Gas tank stand for at least 10
minutes.
Reconnect the regulator assembly to the LP
Gas tank.
Slowly turn on the LP Gas tank valve.
Follow the burner lighting procedures to light
the burner farthest away from the gas
source.
Should a FLASHBACK fire occur in or around the
burner tubes, follow the instructions below. Failure
to comply with these instructions could result in a
fire or explosion that could cause serious bodily
injury, death, or property damage.
• Shut off gas supply (turn the LP tank valve
clockwise) to the gas grill.
• "Turn the control knobs to the "OFF" position.
• "Open the grill lid.
• Put out any flame with a Class B Fire
extinguisher
• "Once the grill has cooled down, clean the
burner tubes and burners according to the
cleaning instructions in this Operator's
Manual.
Customer Support Center
Call 8:30 AN to 5:00 PN CST 1-800-933-0527 Monday through Friday.
24