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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
30
POST-ASSEMBLY
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE:
Please check the following problems/solutions before contacting Consumer Affairs.
PROBLEM
Burner will not light
after turning and
pushing the knobs.
Burner cannot light
by match.
Yellow or orange flame
with gas odor
Low heat with knob
in HI position
Flare-up
Flameout
Flame lifting
Flashback
Grease fire
POSSIBLE CAUSE
Propane tank is empty.
Igniter deposited with
cooking residues.
Igniter damaged.
Igniter wires are loose or
fall off.
Orifice blocked.
Wire is shorting.
No gas
Gas flow is not smooth.
Incorrect assembly
between burner and valve
Incomplete combustion
Gas hose bent or kinked.
Burner or orifice blocked.
Low gas pressure
Grill not preheated
Excessive meat fat
Temperature too high
Grease deposit
High winds
Gas pressure too high
Burner port blocked.
Grease accumulated in
food.
SOLUTION
Refill or replace propane tank.
Use clean swab and alcohol to
clean.
Replace.
Reconnect or replace with new
igniter assembly with wires.
Check the orifice for blockage.
Replace with new igniter
assembly with wires.
Open the LP tank valve or replace
LP tank valve.
Clear burner tubes.
Reassemble.
Call Consumer Affairs at
1-800-851-8900.
Smooth out the hose.
Clear blockage.
Call the gas dealer.
Preheat the grill for 15 minutes.
Cut off fat before grilling.
Adjust.
Clean.
Find a less windy place.
Call the gas dealer.
Clean burner port.
Turn off knobs and LP tank valve.
Leave lid open and let fire burn out.
Clean the grill after cooling.