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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
27
Questions?
Use this
problem
solver!
PROBLEM POSSIBLE CAUSE
GRILL WON’T LIGHT • Check to see if other burners on the unit operate.
WHEN THE ROTARY
•Remove the grill rack and the stainless steel radiant tray, and watch
IGNITER IS TURNED
the igniter tip. You should see a spark jump from the tip of the igniter
when the knob is turned. If there is no spark check to ensure there is
gas supplied to the unit.
•Use a match to light the burner. (See the “To light the grill” section).
•Visually check the electrode and wire while turning the igniter.
The only place a spark should appear is at the electrode tip.
If the electrode or wire leaks voltage, remove and replace.
•Purge the gas line of any air.
•Check the orifice for blockage.
•Inspect the igniter tip to make sure it is clean and free from debris.
Clean the area. Readjust for 1/8″ gap.
BURNER FLAME IS •Check the burner inlet for obstructions.
YELLOW OR ORANGE
•Check the air shutter for proper adjustment.
IN CONJUNCTION
(See the “Installation Instructions”).
WITH THE ODOR
•Placement of the cooking center is important for proper burner
OF GAS
operation. Do not place the cooking center in a dusty area.
LOW HEAT WITH •Inspect the fuel hose to ensure it is not bent or kinked.
CONTROL KNOB IN
•Adequate gas supply may not be available. Check to make sure there
THE HI POSITION
is gas in the LP tank (on some models).
•If it is only one burner that appears low, the burner or burner orifice
may need cleaning.
•The air shutter may need adjustment.
•Preheat the grill for 15 minutes with the lid closed.
ROTISSERIE BURNER •Check for a spark at the igniter.
WON’T LIGHT
•Use a match to light the burner.
(on some models)
OPTIONAL •Readjust the thermocouple so that it is not bent or kinked, but
ROTISSERIE LIGHTS lies flat against the burner.
BUT WILL NOT HOLD
•Hold the safety valve button in until the burner remains lit.
FLAME ONCE
BUTTON IS RELEASED
(on some models)
THE GRILL BURNER •The burner may be upside down. Rotate the burner 180° and
WILL NOT SIT LEVEL reinstall. Make sure it is secure and level.
INSIDE THE GRILL
BOX
The Problem Solver
Stainless Steel Outdoor Cooking Center