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CHG/CHR Page 11
1. Fireplace won't light when the piezo ignitor is depressed.
a. With the gas tuned off depress the piezo ignitor to check the
spark. You should see a spark jump from tip of the electrode.
If there is a spark, check the gas supply. Is the tank full? Is
the line purged of air? Can you light the burner with a
match?
b. Check air shutter adjustment, close as needed.
c. Check the orifice for blockage.
d. Is the electrode tip clean and free from debris?
e. Clean electrode tip.
2. Burner flame is yellow or orange and there is a smell of gas.
a. Check the burner inlet for obstructions.
b. Check the air shutter for proper adjustment.
c. Check for spiders, spider webs and debris.
3. Low heat with control knob set on "HI."
a. Is the fuel hose bent or kinked?
TROUBLE-SHOOTING
If your outdoor gas fireplace does not function properly, use the following checklist for possible solutions.
b. Is there an adequate gas supply?
c. Does the orifice or burner need cleaning?
d. Is the air shutter too far open or closed?
e. Is the gas supply, or gas pressure low?
4. The smell of gas with flames appearing sooty yellow.
a. Check for spiders or insects.
b. Spiders and insects can nest in the burner and cause a
disruption in the flow of gas from the burner. This is
dangerous and can cause a fire behind the valve cover,
damaging the outdoor gas fireplace and making it unsafe to
operate.
You should inspect the burner immediately if any of these
conditions occur or persist.
5. The burner makes popping noises.
a. Check air shutter adjustment.
b. Check burner for clogged ports.
PLEASE NOTE: When ordering parts, it is very important that part number and description of part coincide.
Index Part
No. Number Description
Index Part
No. Number Description
1 R-5647 BOTTOM LOG
2 R-5649 RIGHT CROSS LOG
3 R-5648 LEFT CROSS LOG
4 R-5634 RAIN CAP WITH KNOB AND
HANGER CLIP - RED
4 R-5659 RAIN CAP WITH KNOB AND
HANGER CLIP - GREEN
5 R-5631 CHIMENEA STACK CASTING -
RED
5 R-5657 CHIMENEA STACK CASTING -
GREEN
6 R-5630 CHIMENEA BODY CASTING -
RED
6 R-5656 CHIMENEA BODY CASTING -
GREEN
7 R-5651 DOOR SCREEN
8 R-5633 LEG WITH RUBBER FEET - RED
(3 REQ’D)
8 R-5658 LEG WITH RUBBER FEET -
GREEN (3 REQ’D)
9 R-5636 BURNER ASSEMBLY
9.1 R-5909 CAST BURNER ASSEMBLY
WITH PIPE AND VENTURI
9.2 R-5638 VALVE COVER
9.3 R-5639 ORIFICE - LPG
9.4 R-5640 ORIFICE - NAT
9.5 R-5641 SAFETY VALVE
9.6 R-5642 THERMOCOUPLE
9.7 R-3992 REGULATOR HOSE ASSEMBLY
- LPG (26")
9.8 R-2708 PIEZO IGNITOR
9.9 R-5908 ELECTRODE AND WIRE
ASSEMBLY
9.10 R-5644 LABEL SET ON CHAIN
(ATTACHED TO VALVE COVER)
9.11 R-3357 VALVE SPRING
9.12 R-3358 AIR SHUTTER
9.13 R-5645 VALVE KNOB
10 R-5653 TANK SECURING HOOK WITH
BOLT, WASHER AND NUT
NOT SHOWN R-5635 STACK RESTRICTOR PLATE
NOT SHOWN R-5646 BURNER MOUNTING BAR
NOT SHOWN R-5650 FLICKER SHIELD (2 REQUIRED)
NOT SHOWN R-5913 IGNITOR BRACKET