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111924-01C
For more information, visit www.desatech.com
For more information, visit www.desatech.com
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SPECIFICATIONS
(V)K36EN Series (V)K36EP Series
Btu 19,000/27,000 Btu/hr 18,000/26,000 Btu/hr
Gas Type Natural Propane/LP
Ignition Electronic Electronic
Manifold Pressure 3.5" w.c. 10.0" w.c.
Minimum Inlet Supply Pressure 5.5" w.c. 11.0" w.c.
Dimension, Inches/mm (HxWxD)
Fireplace (Actual size of
firebox. Measurements do not 36" x 41" x 21
1
/8" 36" x 41" x 21
1
/8"
include nailing flanges or 914 x 1041 x 537 mm 914 x 1041 x 537 mm
standoffs).
Carton 38" x 44" x 22" 38" x 44" x 22"
965 x 1118 x 559 mm 965 x 1118 x 559 mm
Weight, lbs/kg*
Fireplace 165 lbs/75 kg 165 lbs/75 kg
Shipping 168 lbs/76 kg 168 lbs/76 kg
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane/LP gas supply might be low (propane/LP units only)
You may feel your gas pressure is too low. If so, contact your local
gas supplier.
TECHNICAL SERVICE
You may have further questions about installation, operation, or
troubleshooting. If so, contact DESA’s Customer Service Depart-
ment at 1-866-672-6040. When calling, please have your model and
serial numbers of your heater ready.
You can also visit DESA’s technical service web site at
www.desatech.com.
REPLACEMENT PARTS
Note:
Use only original replacement parts. This will protect your
warranty coverage for parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized retailers of this product. If they can not supply
original replacement part(s), call DESA’s Customer Service De-
partment at 1-866-672-6040.
When calling DESA, have ready
• your name
• your address
• model and serial numbers of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the factory.
PARTS NOT UNDER WARRANTY
Contact authorized retailers of this product. If they can not supply
original replacement part(s), call DESA at 1-866-672-6040 for
referral information.
When calling DESA, have ready
• model number of your fireplace
• the replacement part number
REPLACEMENT PARTS
SPECIFICATIONS
SERVICE HINTS
TECHNICAL SERVICE