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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
10
TROUBLESHOOTING GUIDE
Corrective Action
•
Clean out blockage
•
Open cylinder or gas supply valve
•
Ensure proper Venturi assembly
•
Clean/replace burner
•
Refill cylinder
•
Follow correct lighting procedure,
and perform leak test
•
Tighten regulator fully (hand tighten) onto cylinder
•
Straighten fuel hose
•
Clean out blockage
•
Clean burner
•
Open air shutter
•
Check all connections are tight
•
Ensure collector box, burner and
ignitor are assembled properly
•
Replace ignitor
•
Relocate barbecue back towards wind
•
Refill cylinder
•
Trim meat, turn down burner controls
and/or fuel supply
•
Clean casting base and burner
•
Position cooking system correctly
•
Immediately shut off gas at source,
allow grill to cool and clean out Venturi tubes
•
Temporary condition caused by high outside
temperatures and a full propane cylinder
•
Clean/replace burner
Possible Causes
•
Blocked Venturi tubes
•
Cylinder or gas supply valve turned off
•
Venturi tubes not properly sealed over orifices
•
Burner ports blocked
•
Low or out of propane
•
Flow control device activated
•
Regulator not fully tightened into cylinder
•
Partially blocked Venturi tubes
•
Excess cooking salts on burner
•
Air shutter closed
(side and rear rotisserie burner only)
•
Loose wire connection
•
Broken electrode ceramic
•
Poor ground
•
Faulty ignitor
•
High wind conditions
•
Propane low
•
Excessive fat in meat
•
Grease drain plugged
•
Cooking system not positioned correctly
•
Blocked Venturi tubes
•
This is not a defect or a hazard
•
Plugged, rusted or leaking burner
Problem
Burner will not light
(match or ignitor)
Burners not hot enough
Flames smoky yellow
Burner lights with match
but not with ignitor
Flame blows out/down
through base
Too much heat/excessive
flare-up
Flames under heat
control console
Regulator humming
Incomplete flame
For more troubleshooting support or parts ordering please call toll free 1-877-707-5463.