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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
20
Natural Gas supply pressure
is low
TROUBLESHOOTING (Cont’d)
Problem
Flames blow out
Flare up
Persistent grease fire
Unable to fill LP tank
Possible Cause
High or gusting winds
Gas in LP cylinder is low
Excess flow valve tripped
Grease build up
Excessive fat in meat
Grease trapped around burner
system
Some dealers have older fill
nozzles with worn threads.
Solution
Turn front of grill away from wind or increase flame height.
Check LP gas cylinder. Refill if necessary.
See “Low flame” problem above.
Clean grill.
Trim fat from meat before grilling.
Turn control knobs “off” and turn handle of LP cylinder clock-
wise until it stops. Open hood carefully and let fire burn out.
After the grill cools, remove and clean all parts.
The worn nozzles don’t have enough “bite” to engage the valve.
Try another licensed LP dealer.
LP-Gas in LP cylinder is low
Excess flow valve tripped in
regulator
Check LP gas cylinder. Refill if necessary.
Turn control knobs to “off” position and turn LP gas cylinder
handle clockwise until it stops. Wait five minutes. Relight LP
gas grill. If flame continues to be low, turn off gas at cylinder
and grill. Disconnect the regulator from the LP gas cylinder.
Reconnect the regulator to the LP gas cylinder. Perform a leak
test. Relight grill. This will reset the excess flow valve.
Low flame or low
heat
Burners not assembled
correctly
LP-gas cylinder is empty
LP-Excess flow valve tripped
in regulator
Regulator Coupling nut is not
fully connected to LP cylinder
Obstructions in burners
See re-assembly after cleaning in Care and Maintainance.
Take LP gas cylinder to licensed LP gas supplier to be refilled
Tighten coupling nut by hand about one-half to three quarters
turn. Do not use tools.
See How to Clean the Burners in Care and Maintainance.
Burners will not light
using a match
Turn control knobs to “off” position and turn LP gas cylinder
handle clockwise until it stops. Wait five minutes. Relight LP
gas grill. If flame continues to be low, turn off gas at cylinder
and grill. Disconnect the regulator from the LP gas cylinder.
Reconnect the regulator to the LP gas cylinder. Perform a leak
test. Relight grill. This will reset the excess flow valve.
Obstructions in burners
Wet Electrodes and burners
Wire loose or disconnected
Wire shorting (sparking
between ignitor and electrode
Clean the burners. (See How to Clean the burners in Care and
Maintenance.)
Dry electrode with clean cloth. Air dry or use blow dryer.
Reconnect the wire.
Replace ignitor wire/electrode assembly (Call the Customer
Service Department).
LP-Excess flow valve tripped
in regulator.
Vapor lock in connections.
Turn control knobs to “off” position and turn LP gas cylinder
handle clockwise until it stops. Wait five minutes. Relight LP
gas grill. If flame continues to be low, turn off gas at cylinder
and grill. Disconnect the regulator from the LP gas cylinder.
Reconnect the regulator to the LP gas cylinder. Perform a leak
test. Relight grill. This will reset the excess flow valve.
OR
Burners will not light
using the ignitor