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14
Troubleshooting
Problem
Burners will not light using
the ignitor
Burners will not light using
a match
Low flame or low heat
Flames blow out
Flare up
Persistent grease fire
Possible Cause
Burners not assembled correctly
Not pressing igniter in enough
for spark.
No spark - out of place, loose,
or broken.
LP gas cylinder is empty
LP cylinder is not fully attached
to regulator
Obstructions in Burners
Wet Electrodes and Burners
Wire loose or disconnected.
Wire shorting (sparking
between Igniter and Electrode)
Burners not assembled correctly.
LP Gas Cylinder is empty.
LP cylinder is not fully attached
to regulator.
Obstructions in Burners.
LP-gas in LP Gas Cylinder is low.
High or gusting winds.
Gas in LP cylinder is low.
Grease build-up.
Excessive fat in meat.
Grease trapped around burner
system.
Solution
See re-assembly after cleaning in
“Care and Maintenance.”
When lighting the first (LEFT HAND) Burner, push Control
Knob in and turn counterclockwise to the “High” position.
Depress the Igniter Button until a loud click is heard. Repeat
until the Burner lights.
1. Electrode tip is bent (making too large or small of
a gap between the Electrode and burner). Bend
electrode tip back to a 3/16” gap to burner. (Page 9)
2. Tighten Electrode mounting screws.
3. Replace Igniter Wire/Electrode assembly.
(Call the Customer Service Department)
Purchase new 1 lb. LP Gas Cylinder.
Tighten cylinder by hand. Do not use tools.
See “How to Clean Burners” in Care and Maintenance.
Allow electrode to air dry, dry with clean cloth or blow dryer.
Reconnect the wire.
Replace Igniter Wire/Electrode assembly.
(Call the Customer Service Department)
See re-assembly after cleaning in Care and Maintenance.
Purchase new 1 lb. LP Gas Cylinder.
Tighten cylinder by hand. Do not use tools.
See “How to Clean Burners” in Care and Maintenance.
Purchase new 1 lb. LP Gas Cylinder.
Turn front of grill away from wind or increase flame height.
Purchase new 1 lb. LP Gas Cylinder.
Clean grill.
Trim fat from meat before grilling.
Turn Control Knobs “Off” then remove the LP Gas Cylinder.
Open Hood carefully and let fire burn out. After the grill
cools, remove and clean all parts.
If your problem is not resolved from the information provided above,
please call Customer Service at 1-800-251-7558. If you need a replacement part under warranty, a proof
of purchase will be necessary.