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If You Need Assistance
Or Service
PROBLEM
Nothlng will
operate
The oven will not The Oven Temperature Control
Push in and turn the Oven Temperature
operate
is not turned to a temperature
Control to a temperature setting.
setting.
Burner fails to The power cord is not plugged
Plug the power cord into a live circuit
light
into a live circuit with proper
with proper voltage. (See Installation
voltage.
Instructions.)
A household fuse has blown or
Replace household fuse or reset circuit
a circuit breaker has tripped.
breaker. In case of prolonged power
failure, manually light burners (see
page 6).
Burner ports are clogged.
Clean with a straight pin (see page 16).
Burner flames
Burner ports are clogged.
Clean with a straight pin (see page 18). If
are uneven
this fails, call an authorized WhirlpoolSM
service technician for service.
Burner flames lift
Contact an authorized WhirlpoolSM
off ports, are
yellow, or are
sewice technician to check air/gas
mixture.
noisy when
turned off
Burner makes
rht:ii; noi
Burner is wet from washing.
Let dry.
POSSIBLE CAUSE
The power cord is not plugged
into a live circuit with proper
voltage.
Range is not properly connected
to gas supply.
A household fuse has blown or
a circuit breaker has tripped.
Controls are not set correctly.
The flow of combustion andlor
ventilation air to the range is
blocked.
This section is designed to help you save the cost of a service call. Part
1
of this section outlines
possible problems, their causes, and actions you can take to solve each problem. Parts 2 and 3 tell you
what to do if you still need assistance or service. When calling our Consumer Assistance Center for help
or calling for service, please provide a detailed description of the problem, your appliance’s complete
model and serial numbers and the purchase date. (See page 2.) This information will help us respond
properly to your request.
1. Before calling for assistance . . .
Performance problems often result from little things you can find and fix without tools of any kind. Please
check the chart below for problems you can fix. lt could save you the cost of a service call.
SOLUTlON
Plug the power cord into a live circuit
with proper voltage. (See Installation
Instructions.)
Contact an authorized Whirlpools”
service technician to reconnect range
to gas supply. (See Installation
Instructions.)
Replace household fuse or reset circuit
breaker.
Reset controls, if needed.
Remove blockage to airflow to and
around range.
continued on next page
25