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L5687 05/07 Focus Electrics, LLC. A Focus Products Group Company Printed in China
PRODUCT WARRANTY
Appliance 1 Year Limited Warranty
Focus Electrics, LLC warrants this appliance from failures in the material and workmanship for
one (1) year from the date of original purchase with proof of purchase, provided the appliance
is operated and maintained in conformity with the Focus Electrics Instruction Manual. Any failed
part of the appliance will be repaired or replaced without charge at Focus Electrics
®
discretion.
This warranty applies to indoor household use only.
This warranty does not cover any damage, including discoloration, to any non-stick surface of
the appliance. This warranty is null and void, as determined solely by Focus Electrics if the
appliance is damaged through accident, misuse, abuse, scratching, overheating, if the
appliance is altered in any way, or if used outside of an indoor household setting.
THIS WARRANTY IS IN LIEU OF ALL IMPLIED WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, PERFORMANCE, OR
OTHERWISE, WHICH ARE HEREBY EXCLUDED. IN NO EVENT SHALL FOCUS
ELECTRICS, LLC BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT,
INCIDENTAL, FORESEEABLE, CONSEQUENTIAL, OR SPECIAL, ARISING OUT OF OR IN
CONNECTION WITH ITS APPLIANCE.
If you think that the appliance has failed or requires service within its warranty period, please
contact the Focus Electrics Customer Service Department at (866) 290-1851 or e-mail us at
housewares@westbend.com. Return shipping fees are non-refundable. Hand-written receipts
are not accepted. Focus Electrics, LLC is not responsible for returns lost in transit.
Valid only in USA and Canada
REPLACEMENT PARTS
Replacement parts, if available, may be ordered directly from Focus Electrics, LLC online at
www.focuselectrics.com: Replacement Parts. Or you may call or e-mail the service department
at the number/e-mail address listed above, or by writing to us at:
Focus Electrics, LLC
Attn: Customer Service
P.O. Box 2780
West Bend, WI 53095
Be sure to include the catalog/model number of your appliance (located on the bottom/back of
the unit) and a description and quantity of the part you wish to order. Along with this include
your name, mailing address, Visa/MasterCard number, expiration date and the name as it
appears on the card. Checks can be made payable to Focus Electrics, LLC. Call Customer
Service to obtain purchase amount. Your state’s sales tax and a shipping/processing fee mayl
be added to your total charge. Please allow two (2) weeks for delivery.
This manual contains important and helpful information regarding the safe use and care of
your new Focus Electrics, LLC product. For future reference, attach dated sales receipt for
warranty proof of purchase and record the following information:
Date purchased or received as gift: ______________________________________________
Where purchased and price, if known: ___________________________________________
Item Number and Date Code (shown bottom/back of product): ________________________