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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
31
Product Care
30
Product Care
Problem Possible cause and or remedy
Grill won’t light
when the ignitor
is pressed
Make sure the control knob is off (no gasis on). Remove
the grill rack and the ceramic briquette trays. Watch the
ignitor tip. You should see a spark jump from the tip of
the ignitor when the button is pressed. Do the other
burners work? Make sure the ignitor tip is clean and free
from debris. Check battery to electronic ignition.
Burner flame is
yellow or orange
and a gas odor
is present
Check the burner inlet for obstructions. Check the air
shutter for proper adjustment.
Low heat with
knob on
“HIGH”
Is the fuel hose bent or kinked? Is there adequate gas
supply available? If only one burner appears low, does
the orifice or burner need cleaning? Are any other gas
appliances at the location below normal rate? Is the air
shutter too far open or closed? Is the gas supply or gas
pressure low?
Burner will not
light
Is there a spark at the thermocouple? Can you match
light the burner using the flame parts?
Burner lights,
but will not
hold flame once
button is
released
Is the thermocouple kinked or bent away from the
burner? Readjust to lay flat against burner. Is the safety
valve button being depressed long enough? Hold button
in until burner remains lit. Check for black spots on the
infrared screen.
If your grill
rotisserie should
fail to operate
Is the electrical cord securely inserted in the electrical
outlet?
Is the circuit breaker open, or is a fuse blown?
Troubleshooting
Replacing Interior Halogen Canopy Lights
DO NOT touch bulb with bare hands. Clean off any signs of oil
from the bulb and handle with a soft cloth.
1. Unsnap glass light cover using a
screwdriver in the access groove.
2. Firmly grasp light bulb and
pull out.
3. Replace with halogen bulb using volt
and wattage requirements listed on
glass cover.
4. Replace the light cover by snapping
glass cover onto metal box.
5. Reconnect power.
Spider Inspection
You should inspect the burners/venturi
tubes at least once a year, or immediately
if any of the following conditions occur.
• The smell of gas along with the burner flames appearing yellow.
• The grill does not reach the proper temperatures.
• The grill heats unevenly.
• The burners make a popping noise.
Cleaning and Maintenance
CAUTION
DISCONNECT THE ELECTRIC POWER BEFORE REPLACING BULB.
access
groove
light
bulb
glass light
cover
WARNING
SPIDER AND INSECT INFESTATION
Spiders and insects can nest in the burners/venturi tubes of this or any
other grill, and cause the gas to flow from the front of the burner. This is
a very dangerous condition that can cause a fire to occur behind the
valve panel, thereby damaging the grill and making it unsafe to operate.