Quadra-Fire FG21SP-NG Outdoor Fireplace User Manual


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15 Quadra-Fire • Fogata Grande October 2006
A. Troubleshooting
Withproperinstallationandmaintenance,yournewdecorativegasapplianceshouldprovideyearsoftrouble-freeservice.
Ifyoudoexperienceaproblem,refertothetroubleshootingguidebelow.Thisguidewillassistyouoraqualiedservice
technicianinthediagnosisofproblemsandthecorrectiveactiontobetaken.
Symptoms Possible Causes Corrective Action
1. Amatchorpiezzowillnot
lightthepilot.
A. Maingasshutoffvalveis
closed
1. Makesurethattheshutoffvalvelocatedonthe
incominggaslineisopen.
B. Thereisairinthegasline. 1. Lightamatch.Turnthevalveknobtothe“PILOT”
positionanddepress.Keepthematchnearthepilot
burneruntilitlights.
C. Thevalveknobisinthe
“OFF”position.
1. Turnthevalveknobtothe“PILOT”positionand
depress.Keepthematchnearthepilotburneruntilit
lights.
D. Thepilotoriceisplugged,
notallowinggastoow.
1. Thisrepairrequirestoolsandsomedegreeof
experience.Callaqualiedservicetechnician.
E. Thereisnogassupplyto
thereplace.
1. Checktheplumbingtoensurethereplacehasbeen
hookedupthegassupplyline.
2. Thepropanetankisempty.
2. Thepilotlights,but
willnotstaylitafter
carefullyfollowinglighting
instructions.
A. Thereisaweakpilotame 1. Thepilotamemustengulfthethermocouple.
Cleanand/oradjustthepilotformaximumame
impingementonthethermocouple.
3. Thepilotison,butthereis
nogastothemainburner;
thevalveknobison.
A. Ablockageispreventing
gasow.
1. Inspecttheburneroriceforobstruction.Calla
qualiedservicetechnician.
B. Defectivevalve. 1. Replacethegasvalve.Callaqualiedservice
technician.
7
Troubleshooting
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