Filter
Top Products
Special offers from our partners!
Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
CHECKLIST
PROBLEMS WHAT TO DO
Grill won’t light when the ignition
button is pushed.
Remove the grill rack and the radiant tray. With a mirror, watch the igniter
tip. You should see a spark jump from the tip of the igniter when the button
is pressed. You should also hear a repeating click.
If there is no spark and no click, replace the battery under the ignition button
housing. If you replace the battery and there is still no sparks, can you match
light the burner? If the burner lights with a match, you can continue
operating the grill, but you will need to call our customer service line to
repair the electronic ignition. If the burner will not light by the match, please
check the other burners to see if they will operate. If gas is blocked to 1 or
more burners call our customer service for advise. Please also check the
igniter tip to see if it is clean and free from debris. You can sand this area
lightly and readjust it for 3/16” gap.
Do other burners on the unit operate?
Check the orifice for blockage.
Burner flame is yellow or orange, in
conjunction with the odor of gas.
Call our customer service line.
Low heat with knob in “HI” position. Is the fuel hose bent or kinked?
Is the grill in a dusty area?
Is there adequate gas supply available? If it is only one burner that appears
low, does the orifice or burner need cleaning?
Is the gas supply, or gas pressure low?
Is the grill being preheated for 15 minutes?
16