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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
21
Persistent grease
fire
Grease trapped around
burner system
Turn control knob “Off”. Open hood carefully and let fire burn out.
After the grill cools, remove and clean all parts. Check and clean
Grease Cup.
Flare up
Grease build up
Excessive fat in meat
Clean the grill.
Trim fat from meat before grilling.
Humming or
whistling from
the regulator
Outside temperature, humidi-
ty, barometric pressure, and
the gas level within cylinder
may cause rubber diaphragm
inside the regulator to vibrate,
with a humming or whistling
sound.
Although this sound may be alarming, this is NOT dangerous as
long as it is not accompanied by the smell of gas. Simply adjust the
burner settings and usually the sound will subside. If the humming
sound persists, a change in atmospheric conditions will eventually
stop the vibration. Should you smell gas, do not use the grill and
call Customer Service at 1-800-251-7558
If your problem is not resolved from the information above, please call Customer Service at 1-800-251-7558.
Flames blow out
High or gusting winds
Gas in LP Cylinder is low
Excess flow valve tripped
Turn grill in a different direction or increase flame height..
Replace 1 pound.disposable cylinder.
See “Low flame” problem above.
Gas in LP Cylinder is low
Excess flow valve tripped in
regulator
Turn control knob to “Off” position. Wait five minutes; relight LP gas
grill. If flame continues to be low, turn off gas at cylinder and grill.
Disconnect the regulator from the LP gas cylinder. Reconnect the
regulator to the LP gas cylinder. Perform a leak test. Relight grill.
This will reset the excess flow valve.
Low flame
or low heat
Replace 1 pound disposable cylinder.
Obstructions in burner
See How to Clean the Burners p
age 17-Re-install after cleaning
TROUBLESHOOTING (Cont’d)
Possible Cause: Solution:
Problem:
Obstructions in burner
Electrode and burner are wet
Electrode wire and/or ground
wire loose or disconnected
Wire is shorting (sparking
between Ignitor wire and
electrode)
LP gas cylinder is empty
LP Excess flow valve tripped
in regulator
1 lb. Cylinder Coupling Nut
not fully connected to
regulator
See How to Clean the Burners page 17- Re-install after cleaning
Dry electrode with clean cloth. Air dry or use blow dryer.
Reconnect the electrode and ground wires.
Replace Ignitor wire/electrode assembly (Call the Customer Service
Department)
Replace 1 pound disposable cylinder.
Turn control knobs to “off” position and turn LP gas cylinder handle
clockwise until it stops. Wait five minutes; relight LP gas grill.
Tighten coupling nut by hand about one-half to three quarters
additional turn. Do not use tools.
Grill Burner will not
light using a match
Burner not connected to valve.
Make sure burner tube is over the gas nozzle. See How to Clean
the Burners page 17- Re-install after cleaning.