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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the grill does not function properly, use the following check list before calling for service.
You should inspect the burners at least once a year or immediately after any of the following
conditions occur:
PROBLEMS WHAT TO DO
Check to see if LP tank is empty.
Clean wires and/or electrode by rubbing
with alcohol and clean swab.
Wipe with dry cloth.
Make sure the wire is connected to
electrode assembly.
Do other burners on the unit operate?
Check to see if other burners operate. If
so, check the gas orifice on the
malfunctioning burner for an obstruction.
Burner flame is yellow or orange, in
combination with the odor of gas.
Refer to Clean Burner Tubes and Burner
Ports on page 15. If problem still exist,
please call 1-800-My-Home.
Low heat with knob in “HI” position. Is the fuel hose bent or kinked?
Is the grill in a dusty area?
Is there adequate gas supply available?
If it is only one burner that appears low,
does the orifice or burner need cleaning?
Is the gas supply or gas pressure low?
Grill won’t light when the control knob is
rotated.
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