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problems with printouts
Click the topic below that best describes the problem:
● print quality is poor
● document is printed off-center or at an angle
● parts of the document are missing or printed in the wrong place
● printout does not reflect new print settings
● photos are not printing correctly
● blank pages print
● the printer prints on multiple sheets at once
print quality is poor
Select the topic that best describes the problem:
● text and images are misaligned
● black print is faded
text and images are misaligned
If the text and images on your printouts are misaligned, then calibrate the printer.
black print is faded
If the black text and images on your printouts are faded, you may be printing using
only the tri-color print cartridge. Insert a black print cartridge, in addition to the tri-
color print cartridge, for true black print resolution.
If you have a black print cartridge and the black text and images on your printouts
are faded, the black print cartridge may be low on ink. Consider replacing the black
print cartridge.
document is printed off-center or at an angle
1. Verify that the paper is correctly placed in the paper tray.
2. Slide the paper guide firmly against the edges of the print media.
3. Reprint the document.
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