Filter
Top Products
Special offers from our partners!
Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
8
Product Maintenance
No maintenance, other than the CARE AND
CLEANING INSTRUCTIONS identified in this
Use & Care Manual, should be attempted by
the owner/operator. All other maintenance
and service must be performed by a qualified
appliance technician.
If You Need Service...
First, review the recommended checks listed in
the preceding Troubleshooting Guide. Then,
be certain that the appliance has been installed
properly and is being operated correctly.
Familiarize yourself with the warranty terms and
conditions listed in the PRODUCT WARRANTY
section on the inside back cover.
If the above checks have been completed and
the problem has not yet been remedied, call your
local authorized DACOR service representative.
Your dealer can normally provide the name
and telephone number of the nearest service
company.
DACOR works diligently to ensure your
satisfaction when service is necessary. However,
if you are not completely satisfied with the
service provided, contact the company that
performed the service and express why you are
not pleased. Normally, they will be willing and
able to resolve the problem.
If the service agency is not able to respond
effectively, call or write the DACOR Customer
Service Department. The phone number and
address of this department are listed on the
inside front cover of this manual. Please include
your telephone number if you choose to write.
We will then do our utmost to assure your
happiness and satisfaction.
What is Covered
CERTIFICATE OF WARRANTIES
DACOR EPICURE™ GRILLS
WITHIN THE FIFTY STATES OF THE U.S.A., THE
DISTRICT OF COLUMBIA AND CANADA*:
ONE-YEAR FULL WARRANTY
If your DACOR product fails to function within
one year of the original date of purchase, due to
a defect in material or workmanship, DACOR
will remedy the defect without charge to you
or subsequent users. The owner must provide
proof of purchase, upon request, and have the
appliance accessible for service.
FIVE YEAR LIMITED WARRANTY
Rotisserie burner
LIFETIME WARRANTY
All stainless steel components, including grill
and grill burners, are warranted against rust
through.
OUTSIDE THE FIFTY STATES OF THE U.S.A.,
THE DISTRICT OF COLUMBIA AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within one
year of the original date of purchase, due to a
defect in material or workmanship, DACOR will
furnish a new part, F.O.B. factory, to replace the
defective part. All delivery, installation and labor
costs are the responsibility of the purchaser. The
owner must provide proof of purchase, upon
request, and have the appliance accessible for
service.
What is Not Covered
• Failure of the product caused by faulty
installation, improper usage, or neglect of
required maintenance.
• Service calls to educate the customer in
the proper use and care of the product.
• Failure of the product when used for
commercial, business, rental or any
application other than for residential
consumer use.
• Replacement of house fuses or fuse boxes,
or resetting of circuit breakers.
• Damage to the product caused by accident,
fire, flood or other acts of God.
• Breakage, discoloration or damage to
glass, metal surfaces, plastic components,
trim, paint, or other cosmetic finish, caused
by improper usage or care, abuse, or
neglect.
THE REMEDIES PROVIDED FOR IN THE
ABOVE EXPRESS WARRANTIES ARE
THE SOLE AND EXCLUSIVE REMEDIES.
THEREFORE, NO OTHER EXPRESS
WARRANTIES ARE MADE, AND OUTSIDE
THE FIFTY STATES OF THE UNITED STATES,
THE DISTRICT OF COLUMBIA AND CANADA,
ALL IMPLIED WARRANTIES, INCLUDING BUT
NOT LIMITED TO, ANY IMPLIED WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR USE OR PURPOSE, ARE LIMITED
IN DURATION TO ONE YEAR FROM THE DATE
OF ORIGINAL PURCHASE. IN NO EVENT
SHALL DACOR BE LIABLE FOR INCIDENTAL
EXPENSE OR CONSEQUENTIAL DAMAGES.
NO WARRANTIES, EXPRESS OR IMPLIED,
ARE MADE TO ANY BUYER FOR RESALE.
Some states do not allow limitations on how
long an implied warranty lasts, or do not allow
the exclusion or limitation of inconsequential
damages, so the above limitations or exclusions
may not apply to you. This warranty gives you
specific legal rights, and you may also have
other rights that vary from state to state.