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Hurricane™ 700 User Manual (Rev. 08) Page 11 of 12
Returns Procedure
The user must send the merchandise prepaid, in the original box, and with its original
packing and accessories. CHAUVET® will not issue call tags.
Call CHAUVET® and request a Return Merchandise Authorization Number (RMA #)
before shipping the product. Be prepared to provide the model number, serial
number, and a brief description of the cause for the return.
The user must clearly label the package with a Return Merchandise Authorization
Number (RMA #). CHAUVET® will refuse any product returned without an RMA #.
DO NOT write the RMA # directly on the box. Instead, write it on a properly
affixed label.
Once you have received the RMA #, please include the following information on a
piece of paper inside the box:
Your name
Your address
Your phone number
The RMA #
A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate
packaging will be the customer’s responsibility. As a suggestion, proper UPS packing
or double-boxing is always a safe method to use.
CHAUVET® reserves the right to use its own discretion to repair or replace
returned product(s).
Contact Information
World Headquarters
United Kingdom & Ireland
CHAUVET®
CHAUVET® Europe Ltd.
General Information
Address: 5200 NW 108th Avenue
Sunrise, FL 33351
Voice: (954) 929-1115
Fax: (954) 929-5560
Toll free: (800) 762-1084
Technical Support
Voice: (954) 929-1115 (Press 4)
Fax: (954) 756-8015
General Information
Address: Unit 1C
Brookhill Road Industrial Estate
Pinxton, Nottingham, UK
NG16 6NT
Voice: +44 (0)1773 511115
Fax: +44 (0)1773 511110
Email: uktech@chauvetlighting.com
World Wide Web
www.chauvetlighting.com
World Wide Web
www.chauvetlighting.co.uk