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EMERGENCIES: If a gas leak cannot be stopped, or a fire occurs due to gas leakage, call the fire department.
Emergencies
Problem
Gas leaking from
cracked/cut/burned
hose.
Gas leaking from LP
tank.
Gas leaking from LP
tank valve.
Gas leaking between
LP tank and regulator
connection.
Fire coming through
control panel.
Grease fire or
continuous excessive
flames above cooking
surface.
Burner(s) will not light
using ignitor.
Continued on next
page.
Possible Cause
Possible Cause
• Damaged hose.
• Mechanical failure due to rusting or
mishandling.
• Failure of tank valve from mishandling or
mechanical failure.
• Improper installation, connection not
tight, failure of rubber seal.
• Fire in burner tube section of burner due
to blockage.
• Too much grease buildup in burner area.
GAS ISSUES:
• Trying to light wrong burner.
• Burner not engaged with control valve.
• Obstruction in burner.
• No gas flow.
• Vapor lock at coupling nut to LP tank.
• Coupling nut and LP tank valve not fully
connected.
ELECTRICAL ISSUES:
• Electrode cracked or broken; “sparks at
crack.”
• Electrode tip not in proper position.
• Wire and/or electrode covered with
cooking residue.
• Wires are loose or disconnected.
• Wires are shorting (sparking) between
ignitor and electrode.
Prevention/Solution
Prevention/Solution
• Turn off gas at LP tank or at source on natural gas systems. If
anything but burned, replace valve/hose/regulator. If burned,
discontinue use of product until a plumber has investigated cause
and corrections are made.
• Replace LP tank.
• Turn off LP tank valve. Return LP tank to gas supplier.
• Turn off LP tank valve. Remove regulator from tank and visually
inspect rubber seal for damage. See LP tank Leak Test and
Connecting Regulator to the LP tank.
• Turn off control knobs and LP tank valve. Leave lid open to allow
flames to die down. After fire is out and grill is cold, remove burner
and inspect for spider nests or rust. See Natural Hazard and
Cleaning the Burner Assembly pages.
• Turn off control knobs and LP tank valve. Leave lid open to allow
flames to die down. After cooling, clean food particles and excess
grease from inside firebox area, grease cup, and other surfaces.
• See instructions on control panel and in Use and Care section.
• Make sure valves are positioned inside of burner tubes.
• Ensure burner tubes are not obstructed with spider webs or other
matter. See cleaning section of Use and Care.
• Make sure LP tank is not empty. If LP tank is not empty, refer to
“Sudden drop in gas flow.”
• Turn off knobs and disconnect coupling nut from LP tank.
Reconnect and retry.
• Turn the coupling nut approximately one-half to three-quarters
additional turn until solid stop. Tighten by hand only - do not use
tools.
• Replace electrode(s).
Main Burners:
• Tip of electrode should be pointing toward gas port opening on
burner. The distance should be 1/8” to 1/4”. Adjust if necessary.
Sideburner (if featured):
• Tip of electrode should be pointing toward gas port opening on
burner. the distance should be 1/8” to 3/16”. Adjust if necessary.
• Clean wire and/or electrode with rubbing alcohol and clean swab.
• Reconnect wires or replace electrode/wire assembly.
• Replace ignitor wire/electrode assembly.
Troubleshooting
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