Special offers from our partners!
Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
24
Troubleshooting (continued)
Problem
Burner(s) will not light
using ignitor.
(See Electronic Ignition
Troubleshooting also)
Burner(s) will not
match light.
Sudden drop in gas
flow or low flame.
Flames blow out.
Flare-up.
Persistent grease fire.
Flashback...
(fire in burner tube(s)).
Unable to fill LP
cylinder.
One burner does not
light from other
burner(s).
Possible Cause
ELECTRONIC IGNITION:
• No spark, no ignition noise.
• No spark, some ignition noise.
• Sparks, but not at electrode or at full
strength.
• See “GAS ISSUES:” on previous page.
• Match will not reach.
• Improper method of match-lighting.
• Out of gas.
• Excess flow valve tripped.
• Vapor lock at coupling nut/LP cylinder
connection.
• High or gusting winds.
• Low on LP gas.
• Excess flow valve tripped.
• Grease buildup.
• Excessive fat in meat.
• Excessive cooking temperature.
• Grease trapped by food buildup around
burner system.
• Burner and/or burner tubes are blocked.
• Some dealers have older fill nozzles
with worn threads.
• Grease buildup or food particles in
end(s) of carryover tube(s).
Prevention/Solution
• See Section I of Electronic Ignition System.
• See Section II of Electronic Ignition System.
• See Section III of Electronic Ignition System.
• Use long-stem match (fireplace match).
• See “Match-Lighting” section of Use and Care.
• Check for gas in LP cylinder.
• Turn off knobs, wait 30 seconds and light grill. If flames are still low,
turn off knobs and LP cylinder valve. Disconnect regulator.
Reconnect regulator and leak-test. Turn on LP cylinder valve, wait
30 seconds and then light grill.
• Turn off knobs and LP cylinder valve. Disconnect coupling nut from
cylinder. Reconnect and retry.
• Turn front of grill to face wind or increase flame height.
• Refill LP cylinder.
• Refer to “Sudden drop in gas flow” above.
• Clean burners and inside of grill/firebox.
• Trim fat from meat before grilling.
• Adjust (lower) temperature accordingly.
• Turn knobs to OFF. Turn gas off at LP cylinder. Leave lid in position
and let fire burn out. After grill cools, remove and clean all parts.
• Turn knobs to OFF. Clean burner and/or burner tubes. See burner
cleaning section of Use and Care.
• The worn nozzles don’t have enough “bite” to engage the valve. Try
a second LP dealer.
• Clean carry-over tube(s) with wire brush.
AUTO-CLEAN™
Possible Cause Prevention/Solution
(If Equipped)
Replace Batteries
Install batteries correctly.
Push Knob in to start the clean cycle. (Green LED should begin to
flash)
Timer does not work
(Green light does not
flash)
Dead Battery
Batteries installed incorrectly.
Knob Position did not start the Clean
Cycle
Replace Batteries
No LED’s will illuminate Dead Battery
Prepare to replace batteries (NOTE: Clean cycle will operate with
a weak battery.
Red LED next to battery
symbol is illuminated
Low Battery Strength