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Find Replacement BBQ Parts for 20,308 Models. Repair your BBQ today.
9
TROUBLESHOOTING GUIDE
Corrective Action
•
Clean out blockage
•
Open cylinder or gas supply valve
•
Ensure proper Venturi assembly
•
Clean/replace burner
•
Refill cylinder
•
Follow How to Reset the Gas
Regulator Safety Device (page 5)
•
Tighten regulator fully (hand tighten) onto cylinder
•
Straighten fuel hose
•
Clean out blockage
•
Clean burner
•
Check all connections are tight
•
Ensure collector box, burner and
igniter are assembled properly
•
Replace igniter
•
Relocate barbecue back towards wind
•
Refill cylinder
•
Trim meat, turn down burner controls
and/or fuel supply
•
Clean casting base and burner
•
Position cooking system correctly
•
Immediately shut off gas at source,
allow grill to cool and clean out Venturi tubes
•
Temporary condition caused by high outside
temperatures and a full propane cylinder
•
Clean/replace burner
•
The warming rack legs are adjustable.
Please bend to fit into the warming rack holes
Possible Causes
•
Blocked Venturi tubes
•
Cylinder or gas supply valve turned off
•
Venturi tubes not properly sealed over orifices
•
Burner ports blocked
•
Low or out of propane
•
Regulator safety devise must be re-set
•
Regulator not fully tightened into cylinder
•
Partially blocked Venturi tubes
•
Excess cooking salts on burner
•
Loose wire connection
•
Broken electrode
•
Poor ground
•
Faulty igniter
•
High wind conditions
•
Propane low
•
Excessive fat in meat
•
Grease drain plugged
•
Cooking system not positioned correctly
•
Blocked Venturi tubes
•
This is not a defect or a hazard
•
Plugged, rusted or leaking burner
•
Legs are angled too narrowly, or widely
Problem
Burner will not light
(match or igniter)
Burners not hot enough
Flames smoky yellow
Burner lights with match
but not with igniter
Flame blows out/down
through base
Too much heat/excessive
flare-up
Flames under heat
control console
Regulator humming
Incomplete flame
Warming rack
will not fit
For more troubleshooting support or parts ordering, please call toll free
1-877-707-5463.