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Page 21B101361-0-1008
Although the manufacturer has attempted to ensure that your grill will operate properly and satisfactorily, some-
times problems do arise. The following troubleshooting guide lists several possible problems and their probable
cause and solution.
Problem Cause Solution
Burner will not light. Gas injector not inserted in venturi
tube.
Realign/engage gas injector with the
venturi tube.
Clogged gas injector. Remove gas injector from gas control
assembly and clean.
Obstruction in gas line. For propane models, ensure gas valve on
cylinder is OFF. Remove flexible hose
and blow out any debris.
Spider webs in venturi tubes. Clean venturi tubes. See Maintenance
Section.
Misalignment of collector box and
burner.
Position electrode properly. Clean col-
lector box.
Out of gas. Refill LP gas cylinder. If natural model,
turn on gas at source.
Dead battery. Replace with AA Alkaline battery.
Inadequate grill temperature. Poor combustion. Adjust air shutter.
Misalignment of venturi tube and
gas injector.
Realign/engage gas injector with the
venturi tube.
Inadequate gas pressure. Contact gas supplier for assistance.
Incorrect orifice/valve setting. Refer to gas conversion instructions in
this manual.
Flames off the burner. Cold grill. Preheat grill at least 5 minutes on HI
with the grill lid closed.
Misalignment of burner tube and
gas injector.
Realign/engage gas injector with the
burner tube.
Poor combustion. Adjust air shutter.
Extreme wind. Turn or shield grill.
Yellow flames. Air shutter improperly set. Open air shutter.
Spider webs in venturi tubes. Clean venturi tubes. See Maintenance
Section.
Seasoning salts on burner. Clean by washing burner with mild
detergent.
Oil film on burner. Allow burner to operate on HI for 10-15
minutes.
TROUBLESHOOTING