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B100691-0-0103 Page 21
TROUBLESHOOTING
Although the manufacturer has attempted to ensure that your grill will operate properly and
satisfactorily, sometimes problems do arise. The following troubleshooting guide lists several possible
problems and their probable cause and solution.
Flames blow out.
Yellow flames.
Cold grill.
Misalignment of burner tube and
gas injector.
Poor combustion.
Extreme wind.
Air shutter improperly set.
Spider webs in venturi tubes.
Seasoning salts on burner.
Oil film on burner.
Preheat grill at least 5 minutes on HI with the
grill lid closed.
Realign/engage gas injector with the burner tube.
Adjust air shutter.
Turn or shield grill.
Open air shutter. See Maintenance Section.
Clean venturi tubes. See Maintenance Section.
Clean by washing burner with mild detergent.
Allow burner to operate on HI for 10-15 minutes.
Problem Solution
Burner will not light.
Misalignment of collector box and
burner.
Inadequate grill
temperature.
Cause
Gas injector not inserted in venturi
tube.
Clogged gas injector.
Obstruction in gas line.
Spider webs in venturi tubes.
Out of gas.
Poor combustion.
Misalignment of venturi tube and
gas injector.
Inadequate gas pressure.
Realign/engage gas injector with the venturi tube.
Remove gas injector from gas control assembly
and clean.
For propane models, ensure gas valve on
cylinder is OFF. Remove flexible hose and blow
out any debris.
Clean venturi tubes. See Maintenance Section.
Position electrode properly. Clean collector box.
Refill LP gas cylinder. If natural model, turn on
gas at source.
Adjust air shutter.
Contact gas supplier for assistance.
Realign/engage gas injector with the venturi tube.
Dead battery. Replace with AA Alkaline battery.
Incorrect orifice/valve setting. Refer to gas conversion instructions in this manual.