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Source: 070-9101-03 C6s
Image prints in
black-and-white instead
of color.
■
PC users: Be sure to use a driver that supports color
PostScript. If you are running Windows, use the
Tektronix-supplied driver that was shipped with the
printer’s software. Refer to the
Phaser 340 Drivers and
Utilities Printing Reference
for information on drivers.
■
Excel users: Be sure to check the
Print using color
option in the print dialog box.
■
Macintosh users: Use the Phaser 340 driver or the
Apple LaserWriter printer driver (version 6.0.7 or
higher) that supports color PostScript. Select
Color/Grayscale
in the print dialog box.
■
You may need to install application-related files such as
PPDs, PDXs, and PDFs. Refer to the
Phaser 340
Drivers and Utilities Printing Reference
manual for
information.
■
You may have incorrectly sent the monochrome color
correction utility to the printer.
■
Refer to the
Phaser 340 Drivers and Utilities Printing
Reference
manual for information on the LaserWriter
printer driver version 8.X.
Image quality problems (cont'd.)
Symptom Solution